IT support & IT services in Grand Rapids

## A Grand Rapids IT company, not a call center

Arbora was started in Grand Rapids in 2023. Our office is at 1971 E Beltline Ave NE Ste 106, Grand Rapids, MI 49525. When something needs hands on it, we drive over. When it doesn’t, we fix it remotely so you’re not waiting on a truck.

You won’t get a call center or a rotating cast of technicians. You get a local team that knows your office, your people and your setup, and a real person who answers in under an hour.

## IT services for Grand Rapids businesses

– **[Managed IT services](/services/managed-it/):** help desk, monitoring, security and planning for one flat monthly price
– **[Co-managed IT](/services/co-managed-it/):** backup and tools for your in-house IT person or team
– **Cybersecurity:** 24/7 threat monitoring and response, email security and security awareness training
– **Backup and disaster recovery:** backups watched daily, with a plan for getting you running again
– **Networks and Wi-Fi:** design, installs and monitoring, including cameras and door access
– **Microsoft 365 and cloud:** accounts, licenses, email and file sharing set up the right way
– **VoIP and business phones:** modern phone systems that work from the office or anywhere
– **Compliance help:** HIPAA and PCI support for healthcare practices, retailers and anyone taking cards
– **IT consulting and procurement:** honest advice and the right hardware, bought once

## Industries we support in Grand Rapids

Grand Rapids runs on manufacturing, healthcare, property management and a busy investment scene. We support teams in all of them, from under 5 people to 200+:

– **Manufacturing:** uptime on the floor and secure systems in the office
– **Healthcare:** HIPAA-minded security for practices and clinics
– **Property management:** many sites, one standard setup
– **Retail and e-commerce:** point-of-sale, guest Wi-Fi and PCI help
– **Private equity and venture capital:** consistent IT across portfolio companies
– **Education and automotive:** devices and networks that just work for staff

Law, accounting, nonprofits or something else? If your team runs on technology, we can help.

## On-site IT support across the Grand Rapids area

From downtown and the Medical Mile to the suburbs, we cover all of Grand Rapids and the surrounding area: East Grand Rapids, Ada, Cascade, Kentwood, Wyoming, Walker, Grandville, Comstock Park, Rockford and Caledonia, plus Jenison and Hudsonville next door in Ottawa County.

## Why Grand Rapids businesses choose Arbora

– **Your goals first.** Recommendations built around your business, not our margins.
– **Straight answers.** Plain language, no jargon, no surprises.
– **The last 5%.** The first 95% is easy. We care about the details that make it great.
– **Giving back.** 1% of all revenue goes back to West Michigan.

## Part of the Grand Rapids community

Our giving stays local. Around Grand Rapids that’s included Tech Week GR, the Grand Rapids Chili Cook-off at the Ballpark and Bomb Squad Baseball in Comstock Park. [See what we support](/community/).

## Visit or call

**Arbora Managed IT**
1971 E Beltline Ave NE Ste 106, Grand Rapids, MI 49525
(616) 314-5440 · [email protected]

Monday to Friday 8am to 11pm, Saturday 10am to 2pm. 24/7 emergency support.