IT support & IT services in Hopkins

## Where Arbora started

Arbora was founded in 2023 by two technology leaders from Hopkins Public Schools. Our owner, Derrick Price, interned in the district’s tech department in high school and worked his way up to IT manager. Hopkins isn’t just a dot on our service map. It’s home.

Our office is in Grand Rapids at 1971 E Beltline Ave NE Ste 106, Grand Rapids, MI 49525, an easy drive up US-131. When something needs hands on it, we come to you. When it doesn’t, we fix it remotely so you’re not waiting.

## IT services for Hopkins businesses

– **[Managed IT services](/services/managed-it/):** help desk, monitoring, security and planning for one flat monthly price
– **[Co-managed IT](/services/co-managed-it/):** backup and tools for your in-house IT person or team
– **Cybersecurity:** 24/7 threat monitoring and response, email security and security awareness training
– **Backup and disaster recovery:** backups watched daily, with a plan for getting you running again
– **Networks and Wi-Fi:** design, installs and monitoring, including cameras and door access
– **Microsoft 365 and cloud:** accounts, licenses, email and file sharing set up the right way
– **VoIP and business phones:** modern phone systems that work from the office or anywhere
– **Compliance help:** HIPAA and PCI support for healthcare practices, retailers and anyone taking cards

## Built for small-town business

Many businesses around Hopkins have fewer than 10 people and nobody whose job is IT. That’s exactly who we built Arbora for. We support teams from under 5 people to 200+:

– **Manufacturing and trades:** uptime in the shop and secure systems in the office
– **Farms and ag businesses:** reliable internet, protected books and backups for the office side
– **Healthcare:** HIPAA-minded security for practices and clinics
– **Retail, restaurants and local shops:** point-of-sale, guest Wi-Fi and PCI help
– **Schools and nonprofits:** we spent more than a decade running school technology

If your team runs on technology, we can help.

## Rural internet, handled

Internet options outside town are limited, and one cut line can shut a business down. We find the best provider at your address, add a cellular or satellite backup connection so you stay online, and deal with the provider for you when something goes wrong.

## On-site IT support around Hopkins

We cover Hopkins and the surrounding area: Dorr, Moline, Burnips, Wayland, Bradley, Martin, Shelbyville, Allegan and Otsego, plus Byron Center and the rest of southern Kent County.

## Why Hopkins businesses choose Arbora

– **Your goals first.** Recommendations built around your business, not our margins.
– **Straight answers.** Plain language, no jargon, no surprises.
– **The last 5%.** The first 95% is easy. We care about the details that make it great.
– **Giving back.** 1% of all revenue goes back to West Michigan.

## Part of the Hopkins community

Our giving stays local. In Hopkins that includes Hopkins Public Schools Athletics and the Hopkins soccer program. [See what we support](/community/).

## Visit or call

**Arbora Managed IT**
1971 E Beltline Ave NE Ste 106, Grand Rapids, MI 49525
(616) 314-5440 · [email protected]

Monday to Friday 8am to 11pm, Saturday 10am to 2pm. 24/7 emergency support.